Experience
Salary
Location
JOB DESCRIPTION
location: Tnagar, CHENNAI
3rd language manadatory along with tamil and english
Role: Executive Customer Service
Reporting to: Team Leader Customer Service
Purpose of the Role:
The objective of this role is to deliver exceptional customer service by focusing on service skills and
ensure all required operational parameters are met and adhered to. He/she shall be closely involved in
interacting with customers on a day to day basis, clarifying and resolving customer complaints and
queries, determining the cause of the problem, providing best resolution
Role Description
To provide customer satisfaction on every call / e-mail.
To ensure closure of the ticket / e-mail within the prescribed TAT
To provide speedy resolution
Willingness to work in rotational Off & rotational Shifts
To resolves product or service problems by clarifying the customer's complaint
Key Result Areas:
This role will drive high performance customer service by ensuring the desired level of productivity, call
quality, SME skills, resolution providing skills are as per the organizations required norms.
Education: Graduate or equivalent
Work Experience
Minimum of 1 to 3 Years of work experience
Experience in customer service or call center background is preferred
Strong communication skills
Good interpersonal skills
Regards,
Punitha anusiya,
Recruitment Specialist
Talent syndicate,
6382692278
CUSTOMER CARE EXECUTVE
Telecom
Service Provider
Full Time
Diploma
Work From Office
Eorbitor Technology Private Limited
Join the Eorbitor Technology Private limited team as a Full Time IT Sales Executive at Erekrut, specializing i...
3-6 Lakhs
4-6 Years
Tamil Nadu..
Customer Car...
Jdus Jobs
Join the Medical college team as a Full Time Faculty for Medical college at Erekrut, specializing in Healthcar...
15-25 Lakhs
0-1 Years
Tamil Nadu..
Customer Car...
Jdus Jobs
Join the Medical college team as a Full Time Faculty for medical colleges at Erekrut, specializing in Healthca...
15-25 Lakhs
0-1 Years
Tamil Nadu..
Customer Car...
ARJ Greenearth Building Solutions Pvt. Ltd.
Join the ARJ Greenearth Building Solutions Pvt. Ltd. team as a Full Time Area Sales Executive on Erekrut, spec...
3-6 Lakhs
1-3 Years
Tamil Nadu..
Customer Car...
Technostrides
Join the Technostrides team as a Full Time IT RECRUITERS at Erekrut, specializing in HR Services industry. We ...
0-3 Lakhs
0-1 Years
Tamil Nadu..
Customer Car...
Talent Corner Hr Services
Join the talent corner hr services team as a Full Time jr Architect at Erekrut, specializing in Construction i...
3-6 Lakhs
1-3 Years
Tamil Nadu..
Customer Car...
Education Department
Join the Education Department team as a Full Time Academic Principle in Schools at Erekrut, specializing in ...
6-10 Lakhs
21-25 Years
Tamil Nadu..
Customer Car...
Shya Exports Private Limited
Join the Shya Exports Private Limited team as a Full Time Administrative Officer on Erekrut, specializing in A...
25-50 Lakhs
4-6 Years
Tamil Nadu..
Customer Car...