Customer care executive
Experience
Salary
Location
Job Description
- Serve as the first point of contact for customers
- Handle inbound and outbound calls professionally
- Respond to customer inquiries and provide accurate information
- Assist customers with product or service issues and resolve complaints
- Provide exceptional customer service and maintain a positive attitude
- Follow company procedures and guidelines for problem resolution
- Document customer interactions in the CRM system
- Collaborate with other team members to ensure customer satisfaction
- Meet or exceed performance goals for quality and productivity
- Stay updated on product knowledge and industry trends to better assist customers
Designation
Customer care executive
Key Skills
Industry
Telecom
Functional Area
Insurance
Employment Type
Full Time
Education
12th
Job Type
Work From Office
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