Customer Care executive- Axis Bank

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Mumbai
Posted - 518 days ago
Applications - 0
Vacancies- 1
Job Description
- Answer incoming calls from customers regarding their inquiries or complaints
- Manage and resolve customer complaints in a timely manner
- Provide information to customers about products and services offered by Axis Bank
- Update customer information in the database
- Handle and resolve customer issues through email and chat support
- Assist with processing customer transactions and account maintenance
- Meet customer service targets and goals set by the bank
- Collaborate with other departments to ensure excellent customer service
- Stay up to date on bank policies and procedures
- Adapt to changing situations and provide solutions to customer problems.
Designation

Customer Care executive- Axis Bank

Key Skills
Communication SkillsCustomer HandlingProblem-Solving Skills
Industry

Functional Area

Staffing and Recruiting

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

Assessment Details

Minutes

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