Customer Care executive- Axis Bank
Experience
Salary
Location
Job Description
- Manage and resolve customer complaints in a timely manner
- Provide information to customers about products and services offered by Axis Bank
- Update customer information in the database
- Handle and resolve customer issues through email and chat support
- Assist with processing customer transactions and account maintenance
- Meet customer service targets and goals set by the bank
- Collaborate with other departments to ensure excellent customer service
- Stay up to date on bank policies and procedures
- Adapt to changing situations and provide solutions to customer problems.
Designation
Customer Care Executive- Axis Bank
Key Skills
Communication SkillsCustomer HandlingProblem-Solving Skills
Industry
Hr Services
Functional Area
Staffing And Recruiting
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
Minutes
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