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Cluster Trainer
Experience
Salary
Location
Job Description
Responsibilities:
• Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values.
• Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values.
• Trains all newly hired Theobroma Outlet Team to ensure knowledge of opening/closing procedures and guest service expectations.
• Oversees daily supervision of new joiner along with the manager and other team leaders, motivating and leading them in accordance with our Culture and Values.
• Ensures daily time, temperature, transfer and waste controls are followed.
• Ensures health codes and safety standards are followed in order to maintain a high health
score.
• Ensures that company policies are enforced.
• Provides necessary direction to team and ensures that team perform their assigned duties.
• Performs other duties as assigned by management
Designation
Cluster Trainer
Key Skills
Customer HandlingGuest ServiceLeadership Skills
Industry
Food Production & Processing
Functional Area
Food & Beverages
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Cluster In-Charge Quiz
30 Minutes
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