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BPO- Voice Process
Cii Model Career Centre

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Tamil Nadu-Chennai
Posted - 1074 days ago
Applications - 5
Vacancies- 1
Top Hiring Companies
Job Description
The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. He/She must show the willingness to learn new things every time and then. Must discuss every matter with its supervisor or team leader to get any issue sorted Giving a resolution to the customers or clients should be the whole and sole responsibility. Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc. Must be very effective in providing customer service by providing resolution to their complicated queries and issues. Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Designation

BPO- Voice Process

Key Skills
Call CenterCold CallingCommunication Skills
Industry

HR Services

Functional Area

Staffing and Recruiting

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Telecaller Quiz

10 Minutes

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