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Banking Customer Support
Bangalore Job Hub

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Karnataka-Bangalore
Posted - 825 days ago
Applications - 72
Vacancies- 1
Apply Now
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Job Description

We are hiring for for Infosys for International Voice Process Associate - Banking Customer Support

Responsibilities:

  • Handle inbound calls from international banking customers, addressing inquiries, providing assistance with transactions, and resolving issues promptly and efficiently.
  • Utilise your excellent communication skills to ensure clear and effective communication with customers, delivering a superior service experience.
  • Adhere to banking regulations and protocols while maintaining accuracy and compliance in all customer interactions.
  • Collaborate with team members and other departments to optimize customer experiences and resolve complex issues.
  • Demonstrate proficiency in Verbal and Non-Verbal Ability (VNA) assessments, as successful candidates are likely to be final selects.

Qualifications:

  • Minimum qualification: Graduation.
  • Excellent communication skills in English, both verbal and written.
  • Previous experience in customer support, particularly in banking, is advantageous but not required.
  • Ability to handle a fast-paced work environment and work well under pressure.
  • Flexibility to work in rotational shifts as required.

Salary:

  • Fresher Package: Up to 38,000 take-home salary.
  • Experienced: Up to 43,000 take-home salary.
Designation

Banking Customer Support

Key Skills
Banking Customer SupportBanking SupportCall HandlingCustomer ServiceCustomer Service RepresentativeCustomer SupportInbound Support
Industry

IT-ITeS

Functional Area

IT Services and IT Consulting

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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