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Job title: Senior Sales Engineer – Aftersales Business Development

Division: Kirloskar Pumps – Aftersales & Service

Company: Jay Project

Location: Ahmedabad (1 opening), Bharuch / Ankleshwar (1 opening)

Total Openings: 2

Experience: 3–5 Years

Qualification: Diploma / Bachelor's Degree in Mechanical Engineering preferred

Industry Experience: Industrial Sales, Technical Sales, or Aftermarket Business Development

Travel: Willingness to travel across Gujarat for customer visits

Key Responsibilities

Spares Sales & Business Development – Primary

• Generate sales enquiries for Kirloskar pump spares from existing and prospective industrial customers.
• Identify opportunities for replacement of worn-out, damaged, and obsolete pump components.
• Develop business from the installed base of Kirloskar pumps across assigned territories.
• Conduct regular customer visits to understand spare parts requirements and maintenance schedules.
• Promote genuine Kirloskar spare parts and allied products.
• Identify opportunities for recurring and bulk spares requirements.
• Follow up on enquiries, quotations, and commercial negotiations to secure orders.
• Develop new industrial accounts and increase business contribution from existing customers.

Pump Retrofitting & Upgradation – Primary

• Identify opportunities for retrofitting, modernization, and upgrading of existing pump installations.
• Approach customers operating ageing, inefficient, or obsolete pumping systems.
• Understand existing pump installation requirements and identify suitable replacement or upgrade solutions.
• Coordinate with technical teams and Kirloskar Brothers Limited for technical assessments and proposals.
• Develop technical-commercial proposals for pump replacement, retrofitting, and performance improvement.
• Follow up with customers and convert identified opportunities into confirmed orders.
• Build a pipeline of potential retrofitting projects.

AMC & Maintenance Contracts – Secondary

• Identify potential customers for Annual Maintenance Contracts (AMC).
• Promote preventive and comprehensive maintenance solutions.
• Develop and submit AMC proposals based on customer requirements.
• Follow up on AMC proposals and secure new contracts.
• Monitor upcoming contract renewals and develop renewal opportunities.
• Explore long-term maintenance agreements with industrial customers.

Overhauling, Repairs & Service Orders – Secondary

• Generate enquiries for pump overhauling, repair, and breakdown maintenance.
• Identify customers requiring inspection, servicing, and restoration of pump installations.
• Coordinate with the technical team for site inspections and preparation of service proposals.
• Develop commercial offers for repair and overhauling activities.
• Follow up with customers to convert service enquiries into orders.
• Identify additional spares requirements during repair and maintenance discussions.

Customer Relationship & Account Development

• Develop and maintain relationships with maintenance heads, purchase managers, plant heads, and other industrial decision-makers.
• Regularly visit assigned customers and prospective accounts.
• Identify business opportunities across the customer's installed pump base.
• Maintain customer installation and equipment information wherever available.
• Develop key accounts and increase the share of aftermarket business.
• Ensure consistent engagement with customers and timely follow-up of business opportunities.

Sales Management & Reporting

• Achieve assigned monthly, quarterly, and annual sales targets.
• Maintain a structured pipeline of enquiries, quotations, and prospective orders.
• Follow up on all submitted quotations and pending commercial proposals.
• Prepare monthly sales forecasts and business development reports.
• Update CRM/ERP systems with customer visits, enquiries, quotations, and order status.
• Coordinate with Sales Coordinators and internal teams for quotation processing and order execution.
• Monitor competitor activities, market opportunities, and customer feedback.

Candidate Profile

• 3–5 years of experience in industrial sales, technical sales, or aftermarket business development.
• Experience in pumps, motors, rotating equipment, mechanical products, or industrial maintenance will be preferred.
• Experience handling industrial customers and technical-commercial sales is desirable.
• Strong business development and revenue-generation capabilities.
• Good understanding of industrial pumps and mechanical equipment.
• Ability to identify aftermarket sales opportunities.
• Strong customer relationship and negotiation skills.
• Ability to understand technical requirements and develop commercial solutions.
• Experience preparing quotations and handling commercial negotiations.
• Strong follow-up and sales pipeline management.
• Proficiency in MS Excel, MS Word, email, and CRM/ERP systems.
• Willingness to travel across Gujarat for customer visits.
• Self-driven and target-oriented with strong ownership and accountability for sales targets.
• Proactive in identifying new business opportunities.
• Commercially aware and customer-focused.
• Capable of working independently and managing customer accounts.
• Disciplined in follow-ups and reporting.
• Strong communication and interpersonal skills.

Qualification

• Diploma in Mechanical Engineering preferred.
• Bachelor's Degree in Mechanical Engineering preferred.

Key Performance Expectations / KPIs

Performance will be evaluated primarily on revenue generation, customer development, and order conversion.

• Achievement of assigned aftermarket sales targets.
• Revenue generated from pump spares sales.
• Revenue generated from retrofitting and upgradation orders.
• New customer acquisition and existing account growth.
• Revenue generated from AMC and maintenance contracts.
• Revenue generated from overhauling and repair orders.
• Enquiry-to-order conversion ratio.
• Customer visit frequency and development of key accounts.
• Accuracy of sales pipeline and CRM/ERP reporting.