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Telecaller/Presales

0-3 Lakhs

Freshers (0-1) Years

Maharashtra-Pune

Telecaller - Female: Customer Service

Vacancies - 3
Appointment SchedulingCommercial Real EstateCRM Software+ 24 More
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Job Description

Job Title: Telecaller / Presales / Inside Sales Executive

Company: Mavericks Landmark

Location: Wakad, Pune, Maharashtra

Experience: Freshers and experienced candidates

Qualification: 12th Pass or Graduate; graduation preferred

Industry: Real Estate Advisory

Salary: Up to ₹3 LPA

Incentives: Performance-based, as per company policy

Gender Requirement: Female candidates only

About the Company

Mavericks Landmark is a real estate channel sales and advisory firm based in Pune. The company specializes in premium residential and commercial properties, helping homebuyers and investors identify suitable property opportunities across Pune.

Job Overview

The Telecaller / Presales / Inside Sales Executive will manage initial customer interactions, qualify property leads, provide basic project information, and coordinate appointments and site visits with the sales team. The role requires consistent follow-ups, accurate lead management, professional communication, and a target-oriented approach.

Key Responsibilities

  • Make outbound calls to leads generated through digital marketing campaigns, property portals, referrals, and other sources.
  • Understand customer budgets, preferred locations, property configurations, and purchase timelines.
  • Qualify leads based on customer interest, budget, decision-making stage, and readiness for site visits.
  • Share accurate information about property projects, including locations, amenities, configurations, pricing, and approved offers.
  • Schedule and confirm site visits, meetings, and callbacks for the sales team.
  • Follow up with interested prospects through phone calls, WhatsApp, or email, where appropriate.
  • Maintain updated lead records, call outcomes, customer feedback, and follow-up dates in the CRM or company tracker.
  • Coordinate with sales executives and team leaders to ensure timely lead handovers and customer follow-ups.
  • Address initial customer queries and escalate detailed pricing, negotiation, or technical questions to the sales team.
  • Meet daily calling, lead qualification, follow-up, and site-visit scheduling targets.
  • Maintain customer confidentiality and professional communication throughout the sales process.

Candidate Profile

  • Female candidates only, as specified by the employer.
  • Freshers are welcome; prior experience in telecalling, presales, inside sales, customer service, or real estate is an advantage.
  • Good verbal communication skills in Marathi, Hindi, and/or English.
  • Confidence in making outbound calls and interacting with prospective property buyers.
  • Basic computer proficiency and familiarity with spreadsheets, CRM tools, or lead-management systems.
  • Ability to understand customer needs, maintain follow-ups, and qualify sales leads.
  • A positive attitude, willingness to learn, and target-oriented approach.
  • Punctuality, professionalism, and willingness to work from the Wakad office.

Qualification

  • Minimum qualification: 12th Pass.
  • Graduates are preferred.

Key Performance Indicators (KPIs)

  • Daily outbound calls and meaningful customer conversations.
  • Lead qualification quality and accuracy of customer information.
  • Follow-up completion and CRM/data-entry discipline.
  • Number of qualified leads and site visits scheduled.
  • Appointment confirmation and customer show-up rate.
  • Communication quality and coordination with the sales team.

Compensation & Benefits

  • Salary: ₹15,000–₹25,000 per month, depending on experience and suitability; equivalent to ₹1.80–₹3.00 LPA.
  • Performance Incentives: As per company policy.
  • Training in real estate projects, customer handling, and presales processes.
  • Exposure to premium residential and commercial projects across Pune.
  • Learning and career-growth opportunities within the company.
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