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Job Title: Sales Manager / BDM

Company: Kapu Gems

Location: Mumbai

Shift: 7:30 PM – 3:30 AM (Mumbai Time)

Reporting To: President of the Company

Team Size: 6–10 Sales Representatives

Salary: 50k to 80k per month

About the Role

Kapu Gems is looking for a proactive and results-driven Sales Manager to lead, monitor, and improve the performance of the sales team. The ideal candidate will be responsible for tracking daily sales activities, monitoring team productivity, ensuring target achievement, maintaining attendance records, and providing regular performance reports to senior management.

Key Responsibilities

• Monitor daily sales activities, pipeline status, and deal progress for each sales representative.
• Review sales performance against daily, weekly, and monthly targets.
• Verify customer meetings and track meeting outcomes to ensure effective field or client engagement.
• Monitor attendance, punctuality, and productivity of the sales team.
• Analyze team performance and set or revise sales targets based on individual performance.
• Identify underperforming team members and implement performance improvement measures.
• Document missed targets, attendance issues, process violations, and other performance concerns.
• Prepare and share daily activity reports and weekly performance reports with the President.
• Ensure adherence to sales processes, reporting standards, and company policies.
• Motivate and guide the sales team to consistently achieve business objectives.

Required Qualifications

• Bachelor's degree in any discipline.
• 3–6 years of experience in Sales Team Management or Sales Operations.
• Prior experience managing a team of sales professionals.
• Experience handling performance management and underperforming team members.
• Comfortable working permanent night shifts (7:30 PM – 3:30 AM).

Preferred Candidate Profile

• Strong analytical and reporting skills.
• Detail-oriented with excellent organizational abilities.
• Confident in managing underperforming employees.
• Strong leadership and decision-making capabilities.
• Excellent verbal and written communication skills.
• Ability to work independently in a fast-paced environment.