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Inside Sales Team Leader / Manager

3-6 Lakhs

4-6 Years

Gujarat-Surat

Sales

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Inside Sales Team Leader / Manager Screening Questions

Job Description

Title:  Inside Sales Team Leader / Manager

Company: Kohira Lab Grown Diamonds

Salary: ₹40,000 – ₹50,000 (Based on experience) + Incentives

Location: Surat, Gujrat

Experience Required: 3–5 Years

Joining: Immediate joiners preferred

Key Responsibilities

1. Team Management

  • Lead, manage, and motivate a team of 5 inside sales executives
  • Assign daily leads and sales targets
  • Monitor performance and provide regular feedback
  • Conduct training to enhance team sales skills

2. Lead Management & Conversion

  • Handle leads from Meta Ads, website, and other digital platforms
  • Ensure quick response and effective follow-ups
  • Guide team to convert leads into showroom visits and closures
  • Track pipeline and improve conversion ratio

3. Sales Strategy & Execution

  • Develop strategies to improve conversions and revenue
  • Create sales scripts, pitch improvements, and follow-up processes
  • Collaborate with marketing team to improve lead quality

4. Customer Handling

  • Manage high-value and critical customers personally
  • Build strong customer relationships
  • Ensure excellent customer experience

5. Reporting & MIS

  • Track daily, weekly, and monthly performance reports
  • Monitor KPIs: conversion rate, response time, revenue
  • Share reports with management

6. Coordination

  • Coordinate with showroom team for visits and closures
  • Align with marketing team for campaigns and lead flow
  • Ensure smooth lead handover process

Key Skills Required

  • Strong sales and negotiation skills
  • Team handling experience (4–6 members preferred)
  • Experience in digital lead conversion (Meta Ads, online leads)
  • Good communication (Hindi & English)
  • CRM / Excel proficiency
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