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HOD housekeeping

10-15 Lakhs

16-20 Years

Gujarat-Ahmedabad

Hotels / Hospitality / Restaurant

Vacancies - 1
Audit & Inspection ManagementBudgeting & Cost ControlCoordination with Front Office & Engineering+ 21 More
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Job Description

Job Description: Head of Housekeeping (HOD – Housekeeping)

Location: Ahmedabad
Salary: ₹12–13 LPA
Industry: Hospitality / Large Property Management
Qualification: IHM background mandatory

Position Overview

We are seeking an experienced and dynamic Head of Housekeeping (HOD) to lead and manage the overall housekeeping operations of a large-scale property. The ideal candidate must have a strong background in hospitality, particularly from IHM, and proven expertise managing 1.5 to 2.5 lakh sq. ft. properties or hotels with high operational standards. The role involves leading a large team, ensuring high levels of cleanliness, hygiene, and guest satisfaction.

Key Responsibilities

1. Operational Leadership

  • Oversee daily housekeeping operations across the entire property (1.5 lakh – 2.5 lakh sq. ft.).

  • Manage cleaning schedules, room assignments, and operational workflows to ensure efficiency.

  • Ensure compliance with hygiene, sanitation, and safety standards.

2. Team Management

  • Lead and supervise a large team of 90–100 housekeeping associates, including

    • Assistant Managers

    • Deputy Managers

    • Supervisors

  • Conduct regular training, performance evaluations, and motivational activities.

  • Maintain proper staffing levels and manage roster planning.

3. Room & Property Management

  • Ensure upkeep and cleanliness of 150–200 rooms, public areas, corridors, and back-of-house spaces.

  • Monitor housekeeping supplies and linen inventory; manage procurement and vendor coordination.

  • Conduct regular inspections to maintain exceptional cleanliness standards.

4. Guest Experience Management

  • Address and resolve guest concerns efficiently to ensure high satisfaction levels.

  • Work closely with the front office and other departments to ensure smooth guest room turnover.

5. Budgeting & Reporting

  • Manage housekeeping budgets, cost controls, and resource allocation.

  • Develop maintenance and cleanliness audit reports for management review.

6. Process Improvement

  • Implement best housekeeping practices and suggest improvements for enhanced operational efficiency.

  • Introduce modern cleaning techniques, equipment, and sustainability initiatives.

Required Qualifications & Experience

  • IHM Graduate (mandatory).

  • Minimum 8–12 years of experience in housekeeping operations, preferably in the hotel industry.

  • Proven experience managing:

    • Large property size (1.5 lakh – 2.5 lakh sq. ft.)

    • 150–200 guest rooms

    • 90–100 housekeeping staff

  • Strong leadership, team management, and communication skills.

  • Hands-on experience with housekeeping audits, SOPs, and quality control.

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