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FIT Operations Executive
Join the Pinwheel Travel & Experience Pvt. Ltd. team as a Full Time FIT Operations Executive on Erekrut, specializing in FIT Operations Executive in the Tourism & Hospitality industry. We are seeking talented individuals with a passion for Operations and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Title: FIT Operations Executive – Travel Industry
Location: Gurgaon Experience: 1–3 years Employment Type: Full-Time Industry: Travel & Tourism Salary: 35k - 45k Per Month
About the Role:
We are looking for a dynamic and detail-oriented FIT Operations Executive to join our travel operations team. The ideal candidate will handle the end-to-end operations for FIT (Free Individual Traveler) bookings, ensuring smooth execution and exceptional service delivery.
Key Responsibilities:
Handle FIT bookings from confirmation to execution (hotels, transfers, sightseeing, visas, etc.)
Coordinate with DMCs, hotels, transport providers, and other suppliers for seamless operations
Ensure all travel documents, vouchers, and confirmations are correctly issued and shared on time
Monitor ongoing trips and be available for guest assistance during travel
Manage amendments, cancellations, refunds, and emergency situations promptly and professionally
Maintain accurate records in the booking system and assist in invoice generation and file closure
Coordinate closely with the sales and product team for itinerary planning and updates
Ensure a high level of client satisfaction and service delivery
Track feedback from clients post-travel to improve service quality
Requirements:
Bachelor’s degree in Travel & Tourism or related field
1–3 years of experience in FIT operations within the travel industry
Strong destination knowledge (domestic and/or international preferred)
Good negotiation and communication skills
Proficiency in travel software/GDS systems is an advantage
Ability to multitask and handle pressure in a fast-paced environment
Strong attention to detail and organizational skills
