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Executive – DMC
Join the PINWHEEL TRAVEL & EXPERIENCE PVT. LTD. team as a Full Time Executive – DMC on Erekrut, specializing in Executive – DMC in the Tourism & Hospitality industry. We are seeking talented individuals with a passion for Sales & Marketing and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Location: Gurgaon Experience Required: 1–3 years Department: DMC Employment Type: Full-Time Salary: Upto 35k Per Month.
About the Role:
We are looking for a skilled and passionate Senior Executive – DMC (Sales & Operations) who will be responsible for both Agent coordination and backend execution of international travel files (FIT, GIT & MICE). This dual-role position requires strong destination knowledge, sales skills, and hands-on experience in handling international DMC operations
Key Responsibilities:
Sales:
Handle incoming travel queries for international destinations (Europe/Asia/Middle East etc.)
Prepare and present customized, competitive itineraries for FIT, GIT, and MICE groups
Communicate directly with B2B clients or internal sales teams to understand requirements
Suggest destination options, inclusions, and unique experiences to enhance proposals
Convert leads into confirmed bookings with strong follow-up and client servicing
Maintain query logs, conversion ratios, and revenue tracking reports
Operations:
Coordinate with global DMCs, hotels, transport providers, and other suppliers
Finalize services, confirm bookings, and issue all relevant documents/vouchers
Ensure smooth execution of the itinerary with proper handholding and ground support
Be the single point of contact for issue resolution or last-minute changes during travel
Update internal systems with all confirmed details, invoices, and status of files
Work closely with finance, visa, and documentation teams to close files accurately
Requirements:
3–5 years of experience in international travel sales and/or operations
Strong knowledge of key global destinations and DMC products
Experience in handling FIT, GIT, and MICE-related travel files
Excellent communication, negotiation, and presentation skills
Ability to manage multiple files with attention to detail and deadlines
Proficiency in MS Office, CRM systems, and travel platforms