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Job Title: Assistant Manager – Business Development

Location: Lower Parel, Mumbai

Job Type: Full-time

Experience Required:

3–4 years in client-facing sales, preferably in art, design, or lifestyle retail segments

Who Are We:

Baaya Design is an award-winning Spatial Design Studio based in Mumbai. We offer art and product design consultancy for residences, hospitality, workspaces, public spaces, and airports.

We’ve worked on iconic projects like Tata Bombay House and Hyatt Regency Dehradun, in collaboration with top firms like AND Studio, SJK Architects, and Incubis Consultants.

Our Experience Centre features Signature Artworks across multiple Indian art forms with a focus on design innovation. At Baaya, design meets purpose; each project helps preserve heritage and support artisan communities across India.

About the Role

Baaya Design is seeking an articulate, sales-driven Assistant Manager – Experience Centre to co-lead immersive client experiences and deepen our high-value customer relationships. This role blends sales, curation, storytelling, and strategic thinking. The ideal candidate will not only walk clients through our offerings but also help them discover the artistic and cultural value behind each piece. Part art advisor, part curator, part sales expert.

You’ll need a strong grasp of Indian craft traditions, a nuanced sense of spatial and interior aesthetics, and the ability to shape high-impact conversations that translate into both art appreciation and commercial conversions. You’ll be a key face of Baaya’s mission – offering personalised, meaningful journeys through our Experience Centre.

Key Responsibilities

• Host and guide walk-in clients, architects, and designers through the Baaya Experience Centre in a highly consultative manner
• Interpret client needs, recommend suitable artworks, artefacts, or lighting solutions, and propose commissions aligned with their taste and design intent
• Offer storytelling-led presentations that highlight the cultural significance and craft narratives behind each piece
• Build trust with HNI clients and project stakeholders, offering advisory-level guidance akin to a design or art consultant
• Drive consistent lead conversion and sales growth while maintaining long-term client relationships
• Partner with the design and production teams to ensure timely communication of concepts, samples, and delivery timelines
• Support curated walkthroughs, events, and private client presentations at the EC.
• Maintain CRM records and generate reports for review and planning.
• Ensure high standards of visual merchandising, display curation, and smooth day-to-day EC operations

Required Skills and Qualifications

• 3–5 years of experience in luxury retail, art advisory, interior styling, or gallery/experience-led sales
• Deep appreciation of Indian crafts and the ability to articulate their value to contemporary audiences
• Strong storytelling, presentation, and client engagement skills
• Ability to translate spatial and artistic concepts into sales opportunities and marketing narratives
• Sales-driven mindset with a consultative approach and proven track record with HNI clients and design professionals
• Familiarity with CRM systems, Google Workspace, and showroom processes
• A collaborative spirit and the ability to coordinate across creative, sales, and production functions

Why join Baaya?
You’ll be part of a purpose-driven team that brings India’s craft heritage into modern spaces with elegance, innovation, and cultural depth. As the voice of the Experience Centre, you’ll shape how our art is perceived and valued by clients.