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- Handle customer inquiries and provide accurate information about products and services
- Initiate customer acquisition efforts by promoting various offers and discounts
- Resolve customer complaints and ensure high levels of customer satisfaction
- Communicate effectively with customers through various channels including phone, email, and chat
- Provide exceptional customer care to address any issues or concerns promptly
- Demonstrate proficiency in English language to effectively communicate with customers
- Collaborate with sales and marketing teams to support customer acquisition strategies
- Maintain a positive and professional attitude while interacting with customers
- Meet or exceed customer service goals and metrics set by the company
- Stay updated on product knowledge to provide accurate information to customers.