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Customer Service Representativ
HIRD
Join the HIRD team as a Full Time Customer Service Representativ at Erekrut, specializing in Healthcare industry. We are seeking talented individuals with a passion for Insurance and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Maharashtra-Navi Mum..
BPO
Vacancies- 50Interested Candidates - 44Customer AcquisitionCustomer Care ExecutiveEffective communicationEnglish Proficiency+ 1 More
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Customer Service Representativ Screening Questions
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Job Description
- Handle customer inquiries and provide accurate information about products and services
- Initiate customer acquisition efforts by promoting various offers and discounts
- Resolve customer complaints and ensure high levels of customer satisfaction
- Communicate effectively with customers through various channels including phone, email, and chat
- Provide exceptional customer care to address any issues or concerns promptly
- Demonstrate proficiency in English language to effectively communicate with customers
- Collaborate with sales and marketing teams to support customer acquisition strategies
- Maintain a positive and professional attitude while interacting with customers
- Meet or exceed customer service goals and metrics set by the company
- Stay updated on product knowledge to provide accurate information to customers.
