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BPO Team Lead
Pemlix Technology Solutions
Join the Pemlix Technology Solutions team as a Full Time BPO Team Lead at Erekrut, specializing in BPO industry. We are seeking talented individuals with a passion for IT Services and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
1-3 Years
West Bengal-Kolkata
BPO
Vacancies- 10Interested Candidates - 100International Lead GenerationTeam HandlingTeam LeaderTeam Supervision+ 1 More
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Job Description
- Lead and manage a team of international lead generation specialists
- Provide supervision and guidance to team members to achieve targets and goals
- Ensure efficient and effective team handling processes are in place
- Monitor team performance and provide regular feedback and coaching
- Collaborate with other departments to streamline processes and improve efficiency
- Develop and implement strategies to drive lead generation efforts and meet KPIs
- Identify training needs and opportunities for team members to improve performance
- Evaluate team member performance and provide recommendations for promotions or disciplinary actions.
