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Customer Service Executive
BPO
Join the BPO team as a Full Time Customer Service Executive at Erekrut, specializing in BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Madhya Pradesh-Indor..
BPO
Vacancies- 20Interested Candidates - 86BPOCustomer CareCustomer Care ExecutiveInternational BPO+ 1 More
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Customer Service Executive Screening Questions
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Job Description
- Interact with customers in a professional and courteous manner
- Provide prompt and accurate information regarding products and services
- Handle customer inquiries and resolve issues in a timely and efficient manner
- Maintain a high level of customer satisfaction through exceptional service delivery
- Escalate complex issues to the appropriate channels for resolution
- Keep accurate records of customer interactions and transactions
- Collaborate with other team members to achieve performance goals
- Stay informed of company policies and procedures to effectively assist customers
- Handle both inbound and outbound calls in a busy BPO environment
- Work in a fast-paced and dynamic international BPO setting.
