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- Lead and oversee all branch operations, including customer service, sales, and staff management
- Develop and implement strategies to achieve branch sales targets and goals
- Ensure adherence to all banking regulations and policies at the branch level
- Manage and motivate a team of retail branch banking professionals to drive high performance
- Monitor branch performance and profitability, and take necessary action to address any issues
- Provide regular reports and updates to senior management on branch activities and performance
- Foster a strong customer-centric culture and ensure excellent customer service at all times
- Collaborate with other departments to support overall business objectives and growth
- Stay updated on industry trends and market conditions to effectively drive branch success
- Proven experience as a Branch Manager or similar role within the banking industry is required.