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- Serve as the main point of contact for customers, addressing any inquiries or concerns in a timely and efficient manner - Build and maintain strong relationships with customers to foster loyalty and satisfaction - Process incoming orders accurately and ensure timely delivery of products or services - Demonstrate exceptional organizational skills to manage multiple tasks and priorities effectively - Utilize excellent customer care skills to resolve complaints and provide solutions that exceed expectations - Collaborate with internal teams to relay customer feedback and implement strategies for improvement - Maintain a positive and professional attitude at all times, representing the company in a positive light - Continuously strive to enhance the overall customer experience and exceed customer expectations in all interactions.