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Customer Service Executive
Diginsta
Join the Diginsta team as a Full Time Customer Service Executive on Erekrut, specializing in Customer Service Executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Karnataka-Bangalore
Customer Service
Vacancies- 15Interested Candidates - 38Customer Care ExecutiveCustomer EngagementCustomer ExperienceCustomer HandlingCustomer InteractionCustomer Queries HandlingCustomer RelationCustomer RelationshipCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsCustomer Support+ 12 More
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Personal Details
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Work Experience is required
Industry is required
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Please select at least one skill
Customer Service Executive Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
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Current Salary is required
Expected Salary is required
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Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
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Job Description
- Serve as the main point of contact for customers via phone, email, and live chat
- Address customer inquiries, resolve complaints, and provide product information
- Process orders, returns, and exchanges efficiently and accurately
- Maintain a high level of professionalism and empathy in all customer interactions
- Collaborate with other teams to ensure timely resolution of customer issues
- Keep detailed records of customer interactions and transactions
- Strive to exceed customer expectations and promote customer loyalty
- Stay up to date on company products, services, and policies
- Work with management to implement improvements to the customer service process
- Prioritize customer satisfaction and strive for first-call resolution
