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Customer care executive
Taurus BPO services India
Join the Taurus BPO services India team as a Full Time Customer care executive on Erekrut, specializing in Customer care executive in the Telecom industry. We are seeking talented individuals with a passion for Insurance and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Tamil Nadu-Chennai
Telecalling executive: Sales & Marketing.
Vacancies- 15Interested Candidates - 64B2B SalesBack Office OperationCommunicationCustomer AssistantCustomer Care ExecutiveCustomer EngagementCustomer ExperienceCustomer HandlingCustomer InteractionCustomer RelationshipCustomer Service SkillsEffective communicationNegotiation SkillsSalesSales Activities+ 12 More
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Customer care executive Screening Questions
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Job Description
- Serve as the first point of contact for customers
- Handle inbound and outbound calls professionally
- Respond to customer inquiries and provide accurate information
- Assist customers with product or service issues and resolve complaints
- Provide exceptional customer service and maintain a positive attitude
- Follow company procedures and guidelines for problem resolution
- Document customer interactions in the CRM system
- Collaborate with other team members to ensure customer satisfaction
- Meet or exceed performance goals for quality and productivity
- Stay updated on product knowledge and industry trends to better assist customers
