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Customer care executive
Testeem solutions
Join the Testeem solutions team as a Full Time Customer care executive on Erekrut, specializing in Customer care executive in the BPO industry. We are seeking talented individuals with a passion for Auto Finanance & Insurance and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Maharashtra-Navi Mum..
Telecalling executive: Sales & Marketing.
Vacancies- 70Interested Candidates - 72English LanguageTelecalling executiveVoice Process
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Job Description
- Provide exceptional customer service and support through various communication channels
- Handle customer inquiries, issues, and feedback with professionalism and empathy
- Ensure customer satisfaction by resolving issues promptly and efficiently
- Maintain a positive and helpful attitude towards all customers
- Collaborate with other teams to ensure smooth and seamless customer experiences
- Utilize company's CRM system to track, update, and manage customer interactions
- Identify opportunities to upsell and cross-sell products or services
- Assist in the development of customer care policies and procedures
- Stay updated on industry trends and best practices in customer service
- Meet and exceed customer care performance goals and KPIs.
