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Position overview :

• As a Relationship Manager at PayFX, you will play a pivotal role in managing and nurturing relationships with our valued clients.
• You will serve as the primary point of contact for our customers, understanding their unique financial needs and providing tailored solutions to facilitate their international transactions and financial goals.
• With your expertise and dedication, you will contribute to enhancing customer satisfaction, driving business growth, and reinforcing PayFX's position as a trusted leader in the Fintech industry
   

Key responsibilities :

• Cultivate and maintain strong relationships with a portfolio of clients, ensuring a personalized and seamless ex perience throughout their engagement with PayFX.
• Actively engage with clients to understand their specific financial requirements, provide expert guidance, and recommend suitable products and services to meet their needs.
• Collaborate closely with internal teams, including product development, customer support, and operations, to deliver innovative solutions and address customer inquiries or concerns promptly and effectively.
• Proactively identify opportunities to expand client relationships and introduce additional PayFX services, maximizing customer value and loyalty.
• Stay abreast of industry trends, regulatory developments, and competitive landscape, sharing insights and recommendations with clients to optimize their financial strategies.
• Uphold compliance with all relevant regulations and internal policies, ensuring adherence to industry best practices and ethical standards
   

Qualifications :

• Bachelor's degree in finance, business administration, or a related field; advanced degree or professional certifications preferred.
• Proven track record in relationship management, preferably within the Fintech or banking sector, with a strong understanding of international financial transactions and payment solutions.
• Exceptional interpersonal and communication skills, with the ability to build rapport, trust, and credibility with diverse clientele.
• Demonstrated ability to analyze complex financial scenarios, assess customer needs, and propose strategic solutions to achieve desired outcomes.
• Proficiency in leveraging digital platforms and technology tools to enhance customer experience and streamline processes.
• Commitment to maintaining the highest standards of professionalism, integrity, and confidentiality.

OPENING : 2 for Each

LOCATION : Chennai , Hyderabad

Salary : 2- 2.4 CTC

Benefits :

• Competitive compensation package, including base salary and performance-based incentives.
• Opportunities for career advancement and professional development, with access to ongoing training and learning resources.
• Dynamic and collaborative work environment, fostering innovation, diversity, and inclusion.
• Flexible work arrangements and work-life balance initiatives, promoting employee well-being and productivity.