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International customer service
Cognizant
Join the Cognizant team as a Full Time International customer service on Erekrut, specializing in International customer service in the BPO industry. We are seeking talented individuals with a passion for Healthcare Management and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
3-6 Lakhs
1-3 Years
Uttar Pradesh- Noida
Healthcare
Vacancies- 10Interested Candidates - 43Call HandlingCalls HandlingCold CallingCustomer Relation ManagementCustomer RelationsCustomer RelationshipCustomer Relationship ManagementCustomer Satisfaction FocusCustomer ServiceCustomer Service AssociateCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsCustomer SupportInternational Customer ServiceInternational Customer SupportInternational OutboundInternational Voice Process+ 15 More
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Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
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City is required
Please select at least one skill
International customer service Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2377 Ratings
816
548
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249
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Job Description
- Provide exceptional customer service to international clients
- Serve as the main point of contact for customer inquiries and issues
- Communicate effectively with customers via phone, email, and chat
- Address customer concerns and provide solutions in a timely manner
- Work collaboratively with internal teams to resolve customer issues
- Maintain accurate records of customer interactions and transactions
- Stay up to date on product knowledge and company policies
- Meet or exceed customer service and satisfaction goals
- Adapt to different time zones to assist international clients
- Demonstrate professionalism and empathy in all customer interactions
