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International voice process
Alvineient consultant
Join the Tech mahindra team as a Full Time International voice process on Erekrut, specializing in International voice process in the BPO industry. We are seeking talented individuals with a passion for Communication and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
3-6 Lakhs
1-3 Years
Maharashtra-Pune
Customer Support
Vacancies- 40Interested Candidates - 3Call HandlingCalls HandlingClient Handling and CommunicationCold CallingExcellent Written CommunicationInternational BPOInternational Customer ServiceInternational Customer SupportInternational OutboundInternational SalesInternational Sales ProcessInternational Voice ProcessVoice ProcessVoice Support+ 11 More
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International voice process Screening Questions
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Job Description
- Provide excellent customer service through inbound and outbound calls
- Handle customer inquiries and resolve issues in a timely manner
- Communicate effectively with customers and colleagues from different countries
- Follow company procedures and guidelines for handling customer interactions
- Utilize strong communication and problem-solving skills to address customer needs
- Maintain a positive attitude and professionalism while assisting customers
- Work collaboratively with team members to achieve team goals and targets
- Keep accurate records of customer interactions and transactions
- Stay updated on company products and services to provide accurate information to customers
- Willingness to work in shifts and adapt to changing work schedules
