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Product Support Engineer

Talent Trackers

6-10 Lakhs

1-3 Years

Karnataka-Bangalore

Customer Support

Vacancies- 1 Interested Candidates - 151 JavaPHPSaaS
View Job Description

Personal Details

Product Support Engineer Screening Questions

Job Description

Requirements:
- 1+ years in SaaS support
- Strong troubleshooting and API knowledge
- Familiarity with PHP, Java, or Python
- Excellent communication skills
- 24/7 shift availability

Key Responsibilities:
- Own and resolve customer issues promptly
- Conduct customer onboarding and training
- Collaborate with tech teams for quality improvement
- Develop knowledge base content

 

 

Industry

IT Services and consulting

Functional Area

Product & Sales Consulting

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office
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