Apply via OneDayHire - Fastest Job Connect Starts Here!
Customer Support
Object IT
Join the Object IT team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the HR Services industry. We are seeking talented individuals with a passion for Sales & Marketing and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Karnataka-Bangalore
Customer Support
Vacancies- 4Interested Candidates - 112Customer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer EngagementCustomer ExperienceCustomer HandlingCustomer QueriesCustomer Queries HandlingCustomer RelationsCustomer RelationshipCustomer Relationship ManagementCustomer SupportCustomer Support ExecutiveEffective communication+ 12 More
View Job Description
Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Customer Support Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
693
255
77
Job Description
- Provide exceptional customer support for clients using Object IT software products
- Answer customer inquiries via phone, email, and chat in a prompt and professional manner
- Troubleshoot technical issues and guide customers through problem resolution
- Document customer interactions and resolutions in the company's CRM system
- Collaborate with the product development team to communicate customer feedback and assist with software improvements
- Stay current on product updates and communicate changes to customers as needed
- Meet customer satisfaction metrics and strive to exceed customer expectations
- Assist in the creation of customer support resources such as FAQs and tutorials
- Participate in training sessions to continually improve product knowledge and customer service skills
- Embrace a teamwork mentality and always work towards the overall success of Object IT's customer support department
Salary : 18k-20k ( Fresher ) , Experience ( based on performance )
