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Customer Relationship Officer

Leaves Global Service LLP

Join the Leaves Global Service LLP team as a Full Time Customer Relationship Officer on Erekrut, specializing in Customer Relationship Officer in the Market Research industry. We are seeking talented individuals with a passion for Tours & Travels and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.

0-3 Lakhs

Freshers (0-1) Years

Kerala-Thrissur

Customer Service

Vacancies- 3 Interested Candidates - 67 Address Customer ComplaintsAdvanced ExcelBusiness Communication+ 11 More

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Customer Relationship Officer Screening Questions

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Recruiter Ratings

3.7

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2397 Ratings

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Job Description

- Build and maintain strong relationships with customers
- Address customer inquiries and complaints in a timely manner
- Provide accurate and up-to-date information about products and services
- Manage customer accounts and ensure their satisfaction
- Collaborate with other team members to improve customer experience
- Identify opportunities to upsell or cross-sell products/services
- Meet customer retention goals and objectives
- Document customer interactions and feedback for future reference
- Keep up-to-date with industry trends and best practices for customer service
- Maintain a positive and professional attitude at all times.

Industry

Market Research

Functional Area

Tours & Travels

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office