Apply via OneDayHire - Fastest Job Connect Starts Here!
Customer support executive
Young Minds
Join the Young Minds team as a Full Time Customer support executive on Erekrut, specializing in Customer support executive in the IT Services and consulting industry. We are seeking talented individuals with a passion for Design & Development and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Andhra Pradesh- Chim..
Associate, Business Consulting.
Vacancies- 15Interested Candidates - 84After-Sales SupportBusiness CommunicationClient CoordinationCustomer AssistantCustomer EngagementCustomer ExperienceCustomer QueriesCustomer Queries HandlingCustomer RelationCustomer SupportCustomer Support Executive+ 8 More
View Job Description
Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Customer support executive Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
693
255
77
Job Description
- Provide exceptional customer support through phone, email, and chat
- Address customer inquiries, complaints, and issues in a professional and timely manner
- Troubleshoot technical problems and guide customers on how to navigate our platform
- Assist with account management and billing inquiries
- Document and track customer interactions for future reference and reporting purposes
- Collaborate with cross-functional teams to resolve complex customer issues
- Maintain a positive and empathetic attitude towards customers at all times
- Stay up-to-date on product knowledge and industry trends to better assist customers
- Work efficiently in a fast-paced environment and meet set targets and KPIs
- Communicate customer feedback and suggestions to the relevant teams for continuous improvement
