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**Position:** Client Relationship Manager  

**Location:** Goregaon East  

**Salary:** 1.80 LPA to 3LPA  

**Contact Number:** 9372437985  

**Application Requirement:** Only female candidates may apply.  

**Email ID:** jyotiyadavvflex@gmail.com  

**Objective:**  

The Client Relationship Manager’s main goal is to build and maintain strong relationships with clients.

**Responsibilities:**

- Engage with clients to understand their needs.

- Be the main contact for clients, addressing questions and concerns quickly and professionally.

- Create and implement strategies to improve client satisfaction and loyalty.

- Work with internal teams to ensure timely delivery of products or services.

- Look for chances to upsell or cross-sell additional products or services.

- Check in regularly with clients to assess satisfaction and gather feedback.

- Solve issues to keep client relationships positive.

**Communication:**

- Communicate clearly and effectively with clients in various ways.

- Prepare and present reports on client status in a simple, professional manner.

**Client Acquisition:**

- Find and pursue opportunities to grow the client base.

- Work with the sales team to generate new business.

**Requirements:**

- Experience as a Client Relationship Manager or in a similar role.

- Strong communication and interpersonal skills.

- Ability to build and keep client relationships.

- Good problem-solving and negotiation skills.

- Understanding of industry and market trends.

**Qualifications:**

- Bachelor’s degree in Business Administration, Marketing, or a related field.

- Relevant certifications or additional training are a plus.

**Metrics and Targets:**

- Meet or exceed client retention and satisfaction goals.

- Achieve targets for upselling and cross-selling.

- Keep accurate records of client interactions and transactions.