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Customer Support Executive
Alvineient consultant
Join the Teleperformance team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the BPO industry. We are seeking talented individuals with a passion for Communication and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
3-6 Lakhs
1-3 Years
Rajasthan-Jaipur
Customer Service
Vacancies- 40Interested Candidates - 139Call HandlingCalls HandlingClient Handling and CommunicationCustomer EngagementCustomer ExperienceCustomer HandlingCustomer ProfilingCustomer ServiceCustomer Service ExcellenceCustomer Service RepresentativeCustomer Service SkillsCustomer SupportCustomer Support ExecutiveEffective communicationExcellent Written CommunicationInternational Customer Service+ 13 More
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Personal Details
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Work Experience is required
Industry is required
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Customer Support Executive Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
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Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
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Job Description
- Interact with customers via phone, email, and chat to provide support and assistance
- Resolve customer inquiries and complaints in a professional and timely manner
- Utilize company resources to troubleshoot and solve customer issues
- Document customer interactions and maintain accurate records of all interactions
- Provide product information and recommendations to customers
- Assist with processing orders, returns, and exchanges
- Collaborate with other team members to ensure seamless customer service experience
- Stay up-to-date on product knowledge and company policies
- Meet or exceed performance goals and metrics set by management
- Follow all Teleperformance guidelines and protocols to ensure customer satisfaction.
