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Customer Care Executive
Alvineient consultant
Join the Transcom team as a Full Time Customer Care Executive on Erekrut, specializing in Customer Care Executive in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
3-6 Lakhs
1-3 Years
Haryana-Gurugram
BPO
Vacancies- 40Interested Candidates - 136Client Handling and CommunicationCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer EngagementCustomer ExperienceCustomer FocusCustomer HandlingCustomer InteractionCustomer QueriesCustomer Queries HandlingCustomer RelationsCustomer RetentionCustomer Service AssociateCustomer Service ExcellenceCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsExcellent Written CommunicationInternational Customer Service+ 18 More
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Personal Details
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Customer Care Executive Screening Questions
Job role experience is required
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Ratings
3.7
out of 5
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Job Description
- Provide high-quality customer service via phone, email, and chat
- Address customer inquiries and resolve issues in a timely and professional manner
- Handle a high volume of customer interactions with patience and empathy
- Utilize effective communication skills to convey information clearly and concisely
- Collaborate with team members to ensure a seamless customer experience
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge and company policies
- Uphold Transcom's standards for customer care excellence
- Prioritize customer satisfaction and retention in all interactions
- Flexibility to work in a fast-paced environment with shifting priorities.
