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Customer Support Executive
Alvineient consultant
Join the Transcom team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the BPO industry. We are seeking talented individuals with a passion for Communication and educational qualifications ranging from 4-6 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
3-6 Lakhs
4-6 Years
Maharashtra-Pune
Customer Support
Vacancies- 40Interested Candidates - 9Client Handling and CommunicationExcellent Written CommunicationInternational Customer Support
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Customer Support Executive Screening Questions
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Job Description
- Provide exceptional customer service to clients via phone, email, and chat
- Resolve customer inquiries and complaints in a professional and timely manner
- Assist customers with product information, account changes, and troubleshooting
- Work closely with cross-functional teams to ensure customer satisfaction
- Maintain accurate customer records and documentation in the system
- Continuously seek ways to improve processes and customer support strategies
- Uphold company values and policies while interacting with customers
- Collaborate with team members to meet departmental goals and targets
- Participate in ongoing training and development opportunities to enhance skills
- Communicate effectively with customers and colleagues to ensure a positive experience.
