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Customer Support Executive
Alvineient consultant
Join the Transcom team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the BPO industry. We are seeking talented individuals with a passion for other and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
1-3 Years
Haryana-Gurugram
Customer Support
Vacancies- 40Interested Candidates - 423Call HandlingCalls HandlingClient Handling and CommunicationCold CallingCustomer RelationshipCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service SkillsCustomer SupportCustomer Support ExecutiveEffective communicationInternational Chat ProcessInternational Customer ServiceInternational Customer Support+ 12 More
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Personal Details
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Customer Support Executive Screening Questions
Job role experience is required
Qualification is required
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Job Description
- Provide excellent customer service and support via phone, email, and chat
- Assist customers with inquiries, complaints, and technical issues
- Troubleshoot problems and provide solutions in a timely manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to resolve complex issues
- Stay up-to-date on product knowledge and company policies
- Meet and exceed customer satisfaction goals
- Ability to multitask and work in a fast-paced environment
- Strong communication and problem-solving skills
- Experience in a customer service role is preferred
