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Customer Service
Elevate X Solutions
Join the Elevate X Solutions team as a Full Time Customer Service on Erekrut, specializing in Customer Service in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Delhi-New Delhi (+1)
Customer Service
Vacancies- 10Interested Candidates - 76BPOCall CenterCall Center OperationsCall HandlingCalls HandlingCold CallingCustomer RetentionCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsCustomer Support ExecutiveDomestic BPODomestic CallingEffective communication+ 14 More
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Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Customer Service Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
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Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
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Job Description
- Provide exceptional customer service via phone, email, and chat
- Handle customer inquiries and provide information about services
- Assist customers with billing and account inquiries
- Resolve customer complaints in a professional and timely manner
- Collaborate with other departments to ensure customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge and company policies
- Meet performance metrics for efficiency and customer satisfaction
- Work effectively in a team environment
- Flexible work schedule with occasional weekend and evening shifts.
Shift: 6 days working / rotational shifts
Location: Sec 19/20 gurgaon
Salary - 16-25 k in hand based on experience and communication skills.
