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Customer care executive
Taskus
Join the Taskus team as a Full Time Customer care executive on Erekrut, specializing in Customer care executive in the Knowledge Processing Organization industry. We are seeking talented individuals with a passion for Business Process Management and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
3-6 Lakhs
1-3 Years
Punjab-Mohali
Customer Support
Vacancies- 50Interested Candidates - 188International BPOInternational Chat ProcessInternational Voice Process
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Job Description
- Provide exceptional customer service through various channels such as phone, email, and chat
- Answer customer inquiries and resolve issues in a timely and efficient manner
- Utilize communication skills to effectively convey information and assist customers
- Maintain a positive attitude and professional demeanor while interacting with customers
- Collaborate with team members to ensure customer satisfaction and resolve complex problems
- Utilize customer relationship management software to track customer interactions and monitor performance
- Identify opportunities for improvement in customer service processes and procedures
- Stay up-to-date on company products and services to provide accurate information to customers
- Meet or exceed customer service goals and metrics set by the company
- Work in a fast-paced environment and adapt to changing priorities as needed.
