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CSE

Confidencial

Join the Confidencial team as a Full Time CSE on Erekrut, specializing in CSE in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.

0-3 Lakhs

Freshers (0-1) Years

Maharashtra-Pune (+2)

BPO

Vacancies- 800 Interested Candidates - 327 Area SalesBPO SalesBPO Services+ 2 More

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Job Description

- Provide high-quality customer service and technical support to clients
- Troubleshoot technical issues and escalate complex problems to the appropriate teams
- Maintain accurate records of customer interactions and resolutions
- Collaborate with other departments to resolve customer issues promptly
- Stay up-to-date on product knowledge and industry trends
- Create and update documentation for troubleshooting procedures
- Communicate effectively with clients via phone, email, and chat
- Meet and exceed customer satisfaction goals
- Stay calm under pressure and adapt to changing situations
- Previous experience in customer service or technical support preferred

Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office