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Customer support executive
Teleperformance
Join the Teleperformance team as a Full Time Customer support executive on Erekrut, specializing in Customer support executive in the BPO industry. We are seeking talented individuals with a passion for Technical Service & Repair and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Rajasthan-Jaipur
ITES / BPO
Vacancies- 50Interested Candidates - 293Call HandlingChat SupportCustomer ServiceCustomer SupportCustomer Support ExecutiveEnglish LanguageInbound SupportL1 Technical SupportOutbound CallingSupport+ 7 More
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Job Description
- Provide exceptional customer service to clients through various communication channels
- Handle incoming calls, emails, and chats with professionalism and patience
- Address customer inquiries and resolve issues in a timely and efficient manner
- Use effective communication skills to build and maintain positive relationships with clients
- Collaborate with team members to ensure high quality service delivery
- Maintain accurate and detailed records of customer interactions and transactions
- Stay up-to-date on product knowledge to provide accurate information to customers
- Follow company policies and procedures to ensure consistent service quality
- Meet and exceed customer satisfaction goals and metrics set by the company
- Participate in ongoing training and development programs to enhance skills and knowledge in customer support.