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Client Retention Executive

Tracknovate Mobile Resource Management Pvt Ltd

Join the Tracknovate Mobile Resource Management Pvt Ltd team as a Full Time Client Retention Executive on Erekrut, specializing in Client Retention Executive in the Transportation industry. We are seeking talented individuals with a passion for other and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Confidential

1-3 Years

Madhya Pradesh-Indor..

Customer Service

Vacancies- 1 Interested Candidates - 125 Client RelationshipClient Relationship BuildingClient Relationship Management+ 4 More

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Client Retention Executive Screening Questions

Years of experience in Job Profile? *

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Recruiter Ratings

3.7

out of 5

2397 Ratings

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Job Description

Roles & Responsibilities:

Communicating with customers and analyzing customer behavior.
Gathering information about customer complaints.
Developing aggressive retention strategies based on customer feedback.
Negotiating with customers to renew contracts and retain business.
Meeting with the sales team to propose customer retention solutions.
Writing and presenting customer behavior reports.
Building positive relationships with customers and business associates.

Skills Required:

Bachelor's degree in a related field.
Minimum 1 year of work experience in customer service.
Excellent customer service skills.
Strong conflict resolution skills.
Ability to remain calm and professional in stressful situations.
Advanced communication and interpersonal skills.

Industry

Transportation

Functional Area

other

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office