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Customer service
IGT
Join the IGT team as a Full Time Customer service on Erekrut, specializing in Customer service in the BPO industry. We are seeking talented individuals with a passion for Airline and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Maharashtra-Pune
BPO
Vacancies- 20Interested Candidates - 306CommunicationCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsCustomer SupportCustomer Support ExecutiveDecision MakingQuick Learner+ 8 More
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Customer service Screening Questions
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Ratings
3.7
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Job Description
- Provide exceptional customer service to IGT clients
- Respond to customer inquiries and resolve issues in a timely manner
- Provide product information and technical support to customers
- Collaborate with other departments to ensure customer needs are met
- Maintain accurate records of customer interactions and transactions
- Identify opportunities to improve customer satisfaction and provide feedback to management
- Meet or exceed customer service goals and metrics
- Stay up-to-date on product knowledge and industry trends
- Work in a fast-paced environment with a focus on problem-solving and teamwork
- Possess excellent communication skills and the ability to remain calm under pressure.
