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Customer Support Executive
Dr Nishita Cosmetic Clinic
Join the Dr Nishita Cosmetic Clinic team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the Beauty & Wellness industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Maharashtra-Thane
Customer Support
Vacancies- 9Interested Candidates - 185Call HandlingCalls HandlingCold CallingCustomer Care ExecutiveCustomer Care ServiceCustomer EngagementCustomer ExperienceCustomer OrientationCustomer QueriesCustomer Queries HandlingCustomer RelationshipCustomer SupportCustomer Support ExecutiveEffective communicationTelecallerTelecalling+ 13 More
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Customer Support Executive Screening Questions
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Ratings
3.7
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Job Description
- Provide exceptional customer service to patients via phone, email, and in person
- Assist patients in scheduling appointments and answering queries about cosmetic treatments
- Handle patient complaints and concerns in a professional and empathetic manner
- Maintain accurate patient records and update the database with relevant information
- Collaborate with the medical team to ensure a seamless patient experience
- Educate patients about the clinic's services and help them make informed decisions
- Follow up with patients post-treatment to ensure their satisfaction and address any issues
- Stay updated on industry trends and new treatments to provide accurate information to patients
- Work closely with other departments to ensure a cohesive approach to patient care
- Demonstrate a positive attitude and a willingness to go above and beyond for patients.
