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International Voice Process

AGS Health

0-3 Lakhs

Freshers (0-1) Years

Tamil Nadu-Chennai

KPO

Vacancies- 200 Interested Candidates - 62 CommunicationInternational Voice ProcessVoice Process
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Personal Details

International Voice Process Screening Questions

Job Description

Key Responsibilities:

  • To address outstanding or assigned AR through analysis and phone calls by using available resources.
  • Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
  • To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
  • To meet the established SLAs (service level agreements) for production and quality.
  • To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
  • To utilize the and stay updated with changes done with the P & Ps
  • To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Qualifications:

Education:

Any criteria as below should be satisfied,

  • Arts and Science graduate from 2019 pass outs (B. Com, BBA, BA, B.Sc. - Physics, Chemistry, Mathematics, Statistics, Psychology, BCA, Visual Communication, BHM - All Arts and Life science graduates.
  • Post Graduates (MA, M. Com & M.Sc).

 

Note: B.E, B.Tech, MBA, MCA graduates are not allowed.

 

Skills:

  • Sound analytical skills
  • Logical Thinking
  • Attention to detail
  • Good verbal and written communication skills

Benefits:

  • Competitive remuneration + monthly performance-based incentives.
  • Health insurance.

Industry

Healthcare

Functional Area

Healthcare Management

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office
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