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Customer support executive

Shree Raj management

0-3 Lakhs

Freshers (0-1) Years

Haryana-Gurugram

Customer Support

Vacancies- 10 Interested Candidates - 144 Computer KnowledgeEmpathy and PatienceEnglish Proficiency
View Job Description

Personal Details

Customer support executive Screening Questions

Job Description

- Provide exceptional customer service by phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Maintain a high level of product knowledge to assist customers effectively
- Process orders, returns, and exchanges accurately and efficiently
- Keep detailed records of customer interactions and transactions
- Collaborate with other team members to improve customer satisfaction
- Stay up-to-date on company policies and procedures
- Assist with special projects as needed
- Uphold company values and represent the brand positively
- Work effectively in a fast-paced environment with a positive attitude
- Previous customer service experience preferred
- Strong communication and problem-solving skills required.

Industry

Domestic Services

Functional Area

Communication & Broadcasting

Employment Type

Full Time

Education

12th

Job Type

Work From Office
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