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Key Responsibilities:
•  Responsible for making outbound calls and regular follow up on leads assigned.
•  Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
•  Selling loan product over the phone and achieve the targeted sales numbers & value, set quality parameters
•  Address all the issues/grievances of customers and provide the right customer experience.
•  Capture the insights from customer interactions and share it with the internal team.
•  Strictly adhere to the process requirements