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Customer Service Executive
Career Consultants
Join the Career Consultants team as a Full Time Customer Service Executive on Erekrut, specializing in Customer Service Executive in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Delhi-New Delhi (+1)
Customer Support
Vacancies- 10Interested Candidates - 39Customer EngagementCustomer ExperienceCustomer FocusCustomer HandlingCustomer Queries HandlingCustomer Service SkillsCustomer Support ExecutiveEnglish ProficiencyInternational BPOInternational Chat ProcessInternational Customer Service+ 8 More
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Personal Details
Gender is required
Resume is required
Work Experience is required
Industry is required
State is required
City is required
Please select at least one skill
Customer Service Executive Screening Questions
Job role experience is required
Qualification is required
Responsibilities are required
This field is required.
Current Salary is required
Expected Salary is required
Availability is required
Relocation preference is required
Recruiter
Ratings
3.7
out of 5
2397 Ratings
820
552
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Job Description
- Serve as the first point of contact for customers, answering inquiries and providing assistance
- Handle complaints and resolve issues in a professional and timely manner
- Process orders, returns, and exchanges accurately
- Proactively recommend products and services to meet customer needs
- Maintain a positive, empathetic, and professional attitude towards customers
- Keep accurate records of customer interactions and transactions
- Assist with customer feedback and data analysis to improve customer satisfaction
- Collaborate with other departments to ensure a seamless customer experience
- Stay up-to-date on company products, policies, and promotions
- Strive to meet or exceed customer service goals and metrics
