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Customer Support Executive
Ravel Groups
Join the Ravel Groups team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the Manufacturing industry. We are seeking talented individuals with a passion for Manufacturing & Assembly and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
Freshers (0-1) Years
Delhi-New Delhi (+1)
Customer Service
Vacancies- 50Interested Candidates - 335Chat ProcessChat SupportChat Support SpecialistCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer ExperienceCustomer HandlingCustomer QueriesCustomer Queries HandlingCustomer RelationsCustomer RelationshipEmail ProcessEmail SupportNon -Voice ProcessNon -Voice SupportNon-Voice AssociateSocial Media+ 15 More
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Personal Details
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Customer Support Executive Screening Questions
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Ratings
3.7
out of 5
2397 Ratings
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Job Description
- Provide exceptional customer service via email, and chat
- Assist customers with inquiries, issues, and product information
- Resolve customer complaints and ensure customer satisfaction
- Process orders, returns, and exchanges in a timely manner
- Coordinate with other departments to address customer concerns
- Maintain accurate records of customer interactions and transactions
- Stay knowledgeable about company products and services
- Identify and escalate priority issues to management
- Follow communication procedures, guidelines, and policies
- Collaborate with team members to ensure high quality customer support.
