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Java Support Executive
OPL Innovate
Join the OPL Innovate team as a Full Time Java Support Executive on Erekrut, specializing in Java Support Executive in the Software Development industry. We are seeking talented individuals with a passion for Lending and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
0-3 Lakhs
1-3 Years
Gujarat-Ahmedabad
Information Technology and Services
Vacancies- 2Interested Candidates - 290Core JavaDatabaseMySQLNoSQLNoSQL Databases+ 2 More
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Job Description
Job description
Position: Java Support Executive (Technical support)
A Java Support Executive is a professional who provides technical assistance to customers who are experiencing issues with software, Platform or other technical products. Their primary responsibility is to troubleshoot and resolve technical issues that customers may be facing.
Some of the key responsibilities of a Java Support Executive include:
Providing technical support via phone, email, or chat.
Troubleshooting technical issues related to software, platform
Documenting customer issues and solutions in a ticketing system.
Collaborating with other technical support teams to resolve complex issues.
Conducting research and identifying solutions to new technical problems.
Maintaining and updating technical knowledge base and documentation.
Escalating issues to higher-level support teams when necessary.
Providing excellent customer service to ensure customer satisfaction.
