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L1 Engineer

Matrix

Join the Matrix team as a Full Time L1 Engineer on Erekrut, specializing in L1 Engineer in the IT Services and consulting industry. We are seeking talented individuals with a passion for Technical Service & Repair and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.

0-3 Lakhs

Freshers (0-1) Years

Karnataka-Bangalore (+1)

IT / Hardware

Vacancies- 10 Interested Candidates - 134 CCNACCNA-Cisco Certified Network AssociateCCTV Monitoring

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Recruiter Ratings

3.7

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Job Description

- Provide level 1 technical support to end users
- Troubleshoot hardware and software issues
- Resolve IT help desk tickets in a timely manner
- Assist with network configurations and setups
- Collaborate with team members to identify trends in support requests
- Document solutions and train end users on basic IT tasks
- Maintain accurate records of user problems and resolutions
- Follow standard operating procedures for IT support
- Stay up to date on industry trends and best practices
- Continuously improve technical skills and knowledge through training opportunities

Industry

IT Services and consulting

Functional Area

Technical Service & Repair

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office