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Telecaller

Flipcart

10-15 Lakhs

4-6 Years

Delhi-New Delhi (+2)

Business Development Manager (BDM) - Sales & Marketing

Vacancies- 300 Interested Candidates - 336 Active ListeningCreative Problem SolvingEmpathy+ 1 More
View Job Description

Personal Details

Telecaller Screening Questions

Job Description

- Make outbound calls to Amazon customers to promote products and services
- Respond to incoming calls from customers in a professional and courteous manner
- Provide accurate information about products, services, and promotions
- Assist customers with placing orders, tracking shipments, and resolving any issues
- Meet and exceed sales targets and KPIs set by Amazon
- Maintain a high level of customer satisfaction through excellent communication skills
- Document all customer interactions accurately in the CRM system
- Collaborate with other departments to ensure a seamless customer experience
- Stay up-to-date on Amazon's products, policies, and procedures
- Participate in training sessions to improve sales techniques and product knowledge

Industry

Telecom

Functional Area

Product & Sales Consulting

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office
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